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An excellent experience that surpassed expectations

We've bought and sold 8 houses. We searched for 5 years to find this one. We probably know upwards of 35 realtors. So, our basis of comparison is better than the typical real estate client. Working with you, Carole-Bea, was an excellent experience that surpassed not only our past realtor/real estate adventures, but also exceeded our expectations. Here's why: 1) Talk/Listen ratio - you listened (to us) more than you talked. Thank you, thank you, thank you....for NOT being the average realtor whose talk/listen ratio (our experience) is an exhausting 99% to 1%. 2) Partners - you respected our intelligence, our knowledge about the real estate market in general, and our specific comparables and pricing knowledge about the property we sold. Thank you for treating us like equal partners in our own transaction. 3) Professional - at every step of buying and selling you were professional. You came prepared. You negotiated quickly, succinctly, and superbly on our behalf. Thank you for your direct but fair approach in supporting the right sale price. 4) Perseverance - our purchase was not an easy deal to make and the move-in was not a pretty one. When we hit rough patches, you stepped in and did what needed to be done - at your own expense - to move the deal forward. You eased the move-in pain by providing a little cleaning help. You've even persevered in trying to help us tie up loose ends after the deal closed. Thank you. Choosing you to represent us in our buy/sell transactions was an easy decision and one we made immediately after our first conversation. We feel you care about your clients and about your client relationships. It will always be our pleasure to recommend you to others.

Marc and Alexis Leclair
2009-11-10 12:34:38
The data included on this website is deemed to be reliable, but is not guaranteed to be accurate by the REALTORS® Association of Edmonton.
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Trademarks used under license from CREA.